Hair Loss - X5 HairLaser

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notarogainefan

11.06.2008, 19:10

X5 HairLaser (Support & General Discussions)
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Hello Everyone:

Awesome forum. I just want to know if anyone has tried using the X5 HairLaser? I read the other day they they are in clinical trials with their new device, and also that it has 15 individual lasers (at least it said so in the press release).

I've been wanting to give laser therapy a try but never trusted the people at Hairmax enough (I've spoken to them and find their operation and "pitch" shoddy at best). I've used Toppik for at least 5 years and love the people at Spencer Forrest.

I've read a lot on Laser Therapy and know it works at least in a lot of cases, and since the X5 is only $295 I think it's worth it.

I want to get some feedback on what you all think? Does anyone use the X5?

notarogainefan is located in [NA] and he is available to meet: NO

evolution

29.07.2008, 13:34

@ notarogainefan
X5 HairLaser
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I just wanted to say that I ordered the X5 laser and got it 7-24-08. The unit I got was obviously a used one. There was no documentation whatsoever in the box and the unit had scratches on it. The box was not sealed with tape or shrinkwrap or anything, and the unit was already charged. I called Spencer Forest customer service and he said he could tell me how to use it��.. how nice of him. I told him I was considering disputing it on my credit card and that at the very least if I kept it, I would want the documentation sent to me. He left a note for his supervisor who is supposed to get a hold of me, which he has not. Still no documentation sent to me either. I will keep you updated. BTW�..I ordered directly from the SpencerForest website. The customer service guy also assured my mine was not used and said they only ship out new products��.so what�s with the re-stocking fee on returns then?

evolution is located in [NA] and he is available to meet: NO

notarogainefan 11.06.2008, 19:10	X5 HairLaser (Support & General Discussions) Post reply
	Hello Everyone: Awesome forum. I just want to know if anyone has tried using the X5 HairLaser? I read the other day they they are in clinical trials with their new device, and also that it has 15 individual lasers (at least it said so in the press release). I've been wanting to give laser therapy a try but never trusted the people at Hairmax enough (I've spoken to them and find their operation and "pitch" shoddy at best). I've used Toppik for at least 5 years and love the people at Spencer Forrest. I've read a lot on Laser Therapy and know it works at least in a lot of cases, and since the X5 is only $295 I think it's worth it. I want to get some feedback on what you all think? Does anyone use the X5? notarogainefan is located in [NA] and he is available to meet: NO
evolution 29.07.2008, 13:34 @ notarogainefan	X5 HairLaser Post reply
	I just wanted to say that I ordered the X5 laser and got it 7-24-08. The unit I got was obviously a used one. There was no documentation whatsoever in the box and the unit had scratches on it. The box was not sealed with tape or shrinkwrap or anything, and the unit was already charged. I called Spencer Forest customer service and he said he could tell me how to use it��.. how nice of him. I told him I was considering disputing it on my credit card and that at the very least if I kept it, I would want the documentation sent to me. He left a note for his supervisor who is supposed to get a hold of me, which he has not. Still no documentation sent to me either. I will keep you updated. BTW�..I ordered directly from the SpencerForest website. The customer service guy also assured my mine was not used and said they only ship out new products��.so what�s with the re-stocking fee on returns then? evolution is located in [NA] and he is available to meet: NO