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bad hair experience at HSN (Hair Replacement Systems)

posted by NVhair, 19.12.2007, 05:31

Ive been going to a hair replacement center here in Nevada for almost 15 years about the same time theyve been opened.Ive always have had good repore with Mark and Erin owners of Hair Solutions of Nevada formally Hair Systems of Nevada. I recently ordered 2 systems and had been wearing one that was cut in 2 months ago with bad results.For the most part Ive been getting a system that isnt the style I want and just put up with it.I went in yesterday to get the other one cut in and ask if they could replace the one I didnt like.Erin cops an attitude with me about it .I try to expalin how my systems never are what I ask even though I send pictures and even draw pictures of how I want it done.

So now even takes this personal and proceeds to completely abuse my head and system .She proposly cut the front down to the lace in a 1 inch area and blamed it on me when I trimmed the excess lace off before the cut in.Also she was dragging the brush thru my hair so hard she ripped the lace on both the right side and left side shredding the lace and completely miss cutting the system all over.It looked worse then the one I bought in . I told Mark what she did and he told me he was sorry and would replace the one I bought in and would also try to replace the one Im now waering that Erin his wife damaged.How I have to wait 5 weeks to get my other systems all because Erin took what I said to heart as a slap on her.At one point he just soaked my head to the point water was running down my face all over me .Another time she used 3 different hair sprays just making a mess.She was combing my hair so hard she was hurting my ears and back neck.This was by the far the worst cut in Ive ever had any time.For a 15 year customer to be treated like this was way out of line.Now I feel the need to try to find another source or just start letting my wife cut my hair in since we take care of all my the maintenance our selves except the actual cut in.

To any one who lives in Las Vegas and is using a Hair Solutions or HSN product or is thinking of using one beware. You could be in for problems if you dont get what you pay for.


NVhair is located in [NA] and he is available to meet: NO

Complete thread:

• bad hair experience at HSN - NVhair, 19.12.2007, 05:31
  • bad hair experience - NVhair, 19.12.2007, 05:39
  • bad hair experience at HSN - Mr. Frodo, 19.12.2007, 23:13
    • bad hair experience at HSN - NVhair, 20.12.2007, 15:59
      • bad hair experience at HSN - michael_77, 24.12.2007, 12:57
        • bad hair experience at HSN - BALDIE42, 24.12.2007, 14:25
          • bad hair experience at HSN - TheRealBodhi, 25.12.2007, 06:23